In order to better understand customer needs in the new normalcy we are all living in, our subsidiary company Commander Services conducted a customer satisfaction survey.
The Commander Control Car System, with which customers work on daily basis and find all the data and statistics needed for fleet management, has gained 82% satisfaction with working with the system. The forthcoming CCC System upgrade will bring even greater clarity, intuitive use, faster response, etc.
The Commander provides its client with guaranteed 24/7 availability of the hotline. Non-stop dispatching gained 90% satisfaction.
Almost 80% of all clients rated Commander’s sales representatives with the highest mark.
Equally 80% of clients rated the prompt and professional work of technicians and service staff as excellent. And up to 92% of clients would recommend Commander Services to their friends. It is for us a great honour but also a commitment.
You can find more about Commander Services and satisfaction survey here.
Cooperation Between PosAm and Microsoft Makes Parking More Efficient
One of the most important areas we are dealing with at PosAm is definitely transport and parking. The increasing number of vehicles on the road requires solutions that make life easier for drivers. Our parking mobile application ParkDots, based on the Microsoft Azure platform, is such a solution. ParkDots provides comprehensive support for improving urban parking, from residential parking management to parking eligibility checks, parking payments and to navigation to a free parking space. Currently, more than 21,000 drivers use the ParkDots application on daily basis. It is connected to […]
Bratislava Will Use the ParkDots System for Monitoring Parking in Ružinov
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Wrocław on ParkDots map!
Wrocław is the fourth largest city in Poland. Full of historical monuments and modern pulsating energy, it is located on the banks of the Odra River. It is well-known for its market square lined with elegant townhouses, the Gothic Town Hall with its large astronomical clock, the monumental Racławice Panorama paining, a modern fountain and many places worth visiting. Even PosAm, namely our ParkDots team, has visited the city. However, it was a business trip. As part of the Smart City projects, the city has decided for an intelligent management […]