Alica Alica Mészárosová, Head of Services Management PosAm, also contributed to the conference with her presentation on Service Delivery Management where she focused on PosAm experiences in the area of Outsourcing of operational IT services with a practical view on daily routine of service delivery managers.
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Slovak Telekom sells its stake in PosAm subsidiary
Slovak Telekom Group has announced a further change in its structure. Slovak Telekom has sold its 51% stake in PosAm – which it owned since 2010 – and as a result, PosAm will once again operate independently on the Slovak ICT market from March 3rd, 2023. Slovak Telekom agreed on the buyback of 51% of the company’s share directly with its founder and CEO Marián Marek. However, the sale of PosAm does not prevent Slovak Telekom and PosAm looking for opportunities for effective cooperation on selected projects in the future. […]
Workforce management in Východoslovenská distribučná was exceeded by next processes
The PosAm workforce management system has changed the complicated paper process of work orders to an automated and electronic process. Planning of work, redistribution of work orders, recording of data, transmission of data to central systems, everything is done in an electronic form. Work orders are delivered directly to mobile devices of employees. When deciding to whom a work order is assigned, availability of staff, their position and competence should be considered, as well as their task schedule and the road map of the region. For installations, inspections, exchanges or […]