Planning
predict
schedule
optimize

AI solution for large-scale planning processes and forecasting

  • Scalable to tens of millions of tickets and thousands of workers
  • AI and Machine Learning for optimal planning and forecasting
  • Automated optimization of costs, timelines, and resource allocation

Our services

  • We design AI and optimization algorithms tailored to your processes
  • We integrate connectivity with ERP/CRM systems – loading work requirements or business cases
  • We deliver a dispatching environment for visualizing generated plans and forecasts
  • We monitor field performance using a mobile application
  • Accurate reporting of plans, performance, and customer satisfaction

Application areas

  • Workforce Management – optimal resource allocation planning
  • Field Management – planning and monitoring of field operations
  • Campaign Management – preparation and planning of best offers

Insights
tickets
leads
sentiment
anomaly

AI analyzer – learns, reads, analyzes, classifies, decides

  • AI-driven analysis for classification, sorting, and evaluation of data in real time – directly within your business systems
  • Learns from your data and continuously improves through Machine Learning
  • Understands your context and delivers more accurate results over time

Our services

  • We design an ecosystem of processes with data classification
  • We train AI models
  • We implement detailed reporting for monitoring and improving decision-making processes

Application areas

  • Tickets – classification and prioritization in customer support
  • Leads – sorting and scoring of business opportunities
  • Sentiment – measuring customer mood and satisfaction
  • Anomaly – log analysis and detection of process deviations

Chat
support desk
app guide
sales advisor

AI assistant – integrated into your business applications and data

  • Speaks the language of your business and delivers answers enriched with data from your systems, fully understanding your context
  • A robust, tailor-made solution: secure, reliable, and fully adapted to your processes and IT environment

Our services

  • We design the entire chat ecosystem – documents, processes, response sentiment
  • We implement data and ensure its continuous updates
  • We select and fine-tune the appropriate AI service for your environment
  • We measure and continuously improve response quality
  • We ensure compliance with the EU AI Act

Application areas

  • Customer support systems (EUS)
  • Extensive application software documentation
  • Product advisor for sales representatives