Retaining existing customers and acquiring new ones is becoming increasingly tough. This is also true in the insurance business. Clients expect the flexible, immediate and correct provision of all information and the preparation of offers. Once a decision is made, it is essential that the sales person can close the contract immediately. The sales person therefore needs a suitable tool to satisfy the needs of clients and to deal with their work, regardless of whether it is an internal sales representative of the company or a broker.
Allegro Multichannel (AMC) is exactly this kind of solution. AMC was originally developed for Allianz – Slovenská poisťovňa, a.s., where it was implemented at the end of last year. It is a comprehensive system for supporting sales of insurance products, which deals with all the needs of the selling agents and managers, while supporting all key processes. It is fully focused on sales requirements, helpful and completely user-friendly, despite its complexity. Thanks to the advanced technical solution, it poses no technical restrictions, and is a multiplatform solution that is capable of problem-free online or offline operation. It works without burdening the technical system of the insurer. Sellers have it at hand anywhere, any time –7 days a week, 24 hours a day, 365 days a year.
PosAm has worked on the development of solutions for the insurance business for 14 years already. A deep knowledge of the business and processes in this segment of the market and of information technologies, guarantee that the quality of solutions is continually pushed to an ever higher standard. In addition to the system for automating the sale of insurance products, PosAm’s portfolio also includes modern solutions for the management of insurance claims and the cloud-based solution Insurance Fraud Detection.
Slovak Telekom sells its stake in PosAm subsidiary
Slovak Telekom Group has announced a further change in its structure. Slovak Telekom has sold its 51% stake in PosAm – which it owned since 2010 – and as a result, PosAm will once again operate independently on the Slovak ICT market from March 3rd, 2023. Slovak Telekom agreed on the buyback of 51% of the company’s share directly with its founder and CEO Marián Marek. However, the sale of PosAm does not prevent Slovak Telekom and PosAm looking for opportunities for effective cooperation on selected projects in the future. […]
Workforce management vo Východoslovenskej distribučnej sme rozšírili o ďalšie procesy
PosAm workforce management systém zmenil zložitý papierový proces vybavovania pracovných príkazov na automatizovaný a elektronický postup. Plánovanie prác, prerozdeľovanie pracovných príkazov, zaznamenávanie údajov, prenos dát do centrálnych systémov, všetko prebieha v elektronickej podobe. Pracovné príkazy dostáva pracovník priamo na svoje mobilné zariadenie. Pri rozhodovaní, komu sa pracovný príkaz pridelí, sa berú do úvahy údaje o dostupnosti pracovníkov, ich pracovné zaradenie a kompetencie a tiež rozvrh úloh a plán ciest po regióne. Pri inštaláciách, kontrolách, výmenách, alebo odpočtoch sú všetky údaje snímané automaticky. Informácie o klientovi, odbernom mieste, alebo spotrebe načítava sonda a prenáša […]