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Outsourcing of IT services for Kooperatíva will be provided by PosAm

Workforce management
Published 15.5.2017

Kooperatíva insurance company, member of the Vienna Insurance Group, has decided to entrust the care of its IT end devices, for more than 1,300 users at all branches, to a specialized external partner. The aim of the insurance company was to ensure higher standardization of processes, compliance with ITIL recommendations, and maintenance of the quality of the services provided. And all of this for the lowest possible cost.

PosAm succeeded in the selection procedure at the end of 2016. In an international competition it confirmed the company’s always improving position on the Slovak IT outsourcing market. The PosAm’s success was decided by years of experience, references from the largest Slovak companies from various industries, proven quality of services, and competitive price.

Preparation for the takeover of services took place in the beginning of 2017. As the quality of provided services largely depends on their proper setting, we have paid great attention to this process at PosAm. We managed to complete this demanding task in less than 7 weeks, and starting from April 1, 2017 the IT care in Kooperatíva has been transferred to PosAm specialists.

“PosAm’s IT services are proof that it is possible to ensure high quality parameters with the right partner, all at the lowest cost. I am glad that we have once again confirmed our competencies in a challenging competitive environment, and helped to free the customer from the end device care to allow it to fully focus on its core business,” said Radovan Viskupič, Director for banks and insurance companies, PosAm.

About Kooperatíva insurance company

KOOPERATIVA insurance company became the first private universal insurance company in Slovakia in 1990 and it developed a position of a stable and successful insurance provider. Today it functions as a part of the Vienna Insurance Group, which belongs among the leaders on the Slovak insurance market with a share of 34%.

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