PosAm contributes to the development of key systems supporting sales, policy administration, and claims management, used daily by tens of thousands to hundreds of thousands of users. The collaboration also includes ongoing technological development and modernization. The project confirms PosAm’s ability to continuously deliver and evolve complex software solutions for commercial clients.

Learn more about our software solutions for the insurance industry here.
Learn more about our collaboration with Allianz – Slovenská poisťovňa here.

Príspevok Allianz – 25 years of partnership in developing key insurance systems je zobrazený ako prvý na PosAm.

This difficult task was given to PosAm, which was facing two big challenges. The first task was to develop a modern sales application for brokers that could be easily integrated into existing systems. The second task was to consolidate various systems that were used for sales support. PosAm created a final common platform for all applications used in individual sales channels in combination with the modern support system for brokers. More about the solutions.

In another article on the same blog we have shown, using the third largest bank in Slovakia as an example, how a client can, with the right partner, save more than a little on IT outsourcing without reducing the quality requirements of the provided services.

PosAm, as the second biggest provider of IT administration services in Slovakia, has many years of experience and precisely set up processes that provide high internal effectivity. This enables us to provide quality services under highly competitive conditions. These features influenced a significant cost saving on outsourcing after this client changed its provider. More about the project.

Príspevok PosAm’s success has a positive response also within the Deutsche Telekom group je zobrazený ako prvý na PosAm.

Higher efficiency will have a positive impact on the fulfilment of cost objectives. The number of inspections performed by the repair shops will increase, which will decrease the number of inspections performed by the insurance company. This will reduce the need to communicate with the insurance company, relieve the claims department from making calls, reduce the administrative burden, and improve the efficiency of claims handlers.

The new process will also have a positive impact on customer experience and satisfaction. Faster and trouble-free handling of insurance claims will directly improve customer satisfaction. The new system will allow transferral of detailed updated information about the development of the insurance claim, including accurate information about the individual steps performed by a repair shop.

Another benefit will be the new claim settlement portal for 1,500 contracted car repair shops of the insurance company. They will be able to start working on the job faster and will be able to react more flexibly to changes in the extent of the repairs as they will have faster feedback and better information about the development of the insurance claim’s settlement.

The mobile version of the portal will also make the work of repair shops simpler and easier. It will react to the changing habits and requirements of users as well as suppliers. The ability to adapt to the technological trends of importers in the area of sales and settlement should provide an additional competitive advantage for the insurance company.

About PosAm

PosAm has 15 years of experience with application support for key insurance company processes. It provides application support for sales and insurance claims settlement for the largest Slovak insurance company. It also has unique competences in the area of insurance fraud detection. In the past year PosAm has massively invested into modernization of its insurance solutions. These are among the top in their field and provide PosAm’s customers with a non-trivial competitive advantage.

About Česká pojišťovna

Česká pojišťovna is a universal insurance company with 190 years of tradition. Today it is a part of Generali CEE Holding. Česká pojišťovna is the largest insurance company on the Czech market with almost a quarter market share. It has approximately 5,600 representatives at 4,500 distribution points and manages approximately seven million insurance contracts.

Príspevok More efficient insurance claims settlement will provide Česká pojišťovna with a competitive advantage je zobrazený ako prvý na PosAm.

When creating the broker solution, PosAm utilized a completely new approach towards the sale of the products themselves. It should reflect the need to build trust relationships between the insured and the insurer based on quality services and transparent information, so the entire solution was tailored to this end.

Refined interface of the “wizard type”, focused on the assisted experiential sales, has brought a new dimension into the sales process and gives the opportunity to involve a prospective client in the preparation and modelling of the insurance. The interactivity of this process contributes to a significant enhancement in service provision and customer satisfaction.

In addition to improving sales support, PosAm has also focused on delivering products more effectively to the market. For this purpose PosAm designed a new technology layer that consolidates these processes in individual sales channels into a common platform. The unique solution in the insurance market provides full configurability of sales products, enables very fast and effective changes to computational algorithms and also unlimited product segmentation for specific sales networks, or individual salespersons. This approach reduces the time to market new products and also reduces costs.

“We have made a lot of effort to develop a new multi-channel solution for Allianz – Slovenská poisťovňa. We have used our deep knowledge of customer processes and technologies and have brought innovative multichannel solutions that meet the highest demands for quality sales support in the digital and mobile world. We believe it will help the insurance company maintain and strengthen its market leadership,” said Katarína Petríková, Head of the ASG Business Group.

About Allianz-Slovenská poisťovňa

Allianz – Slovenská poisťovňa is the largest universal insurance company in Slovakia, with a market share of almost 27%. It offers an entire range of insurance products: from life and accident insurance, through private property insurance and motor vehicle insurance, to industry and entrepreneur insurance. The company has more than 1,800 employees and operates more than 300 sales points all over Slovakia. It belongs to the Allianz Societas Europaea Group, which manages the contracts of millions of clients around the world.

Príspevok Quickly and fairly. And with the new sales system also through multiple channels. je zobrazený ako prvý na PosAm.